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Author Topic: QanA  (Read 492 times)

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Cockney Rebel

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« on: March 24, 2005, 04:22:19 PM »

I'm looking at  Target (promounced "Tarjay") credit card bill.

It has a section entitled "Questions? Call Us" in which are all the relevant contact phone numbers.

Below them is the statement (in italics) "Calling will not preserve your billing-errors rights"

WTF does that mean exactly?

Cockney "Yes-perhaps-I-am-a-little-naive-for-an-Englishman?!" Rebel
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« Reply #1 on: March 24, 2005, 04:23:47 PM »

I have two questions.

1.) What is a QanA?
2.) What does promounced mean?
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« Reply #2 on: March 24, 2005, 04:28:19 PM »

I haven't the slightest idea what 'billing-error rights' are.  Perhaps you should call and pretend to be someone else and find out.  Just ask them...it's a question, isn't it?


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« Reply #3 on: March 24, 2005, 04:30:20 PM »

You have to file complaints 60 days from the bill statement, and they must be in writing.

You can't sue the credit card company and say "I didn't complain within 60 days, but I called them 5 times."  That's what it means.

It's a nice little scam.  See they'll write you and say "Your bill is $10,000,0000.  Please pay immediately!"  So you will rush to the phone to get it straightened out.  And the more they phone tag you and put you on hold, the more pressure you feel to get it done right away-- making you even less likely to sit down and mail a letter.
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